Group Training Facilitator

6 August 2024

Department:

Group Knowledge Department

Position:

Group Training Facilitator

Start date:

-

Fixed term:

-

Reports to:

HR Executive and COE Executive

Purpose of the job:

At Procera, we believe in fostering an environment of growth, collaboration, innovation and we are seeking dynamic and engaging Facilitators to join our team.

We would like to hear from professionals with International BPO and or Domestic Collections experience.

Minimum qualifications and experience:

  • Proven experience as a facilitator, trainer, or in a similar role.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to handle diverse groups and complex situations with ease.
  • Proficiency in using [specific tools or technologies relevant to the role, if any].
  • [Additional qualifications or certifications relevant to the position.]

Job responsibilities:

As a Facilitator at Procera, you will play a crucial role in guiding groups through interactive and productive sessions. Your primary responsibility will be to lead workshops, meetings, and training interventions that drive results and promote a positive learning experience. The ideal candidate should be flexible with operating in a 24/7 working environment.

Competencies required:

See “Minimum qualifications and experience”

Profile:

FAIS or NON FAIS:

-

Salary, incentives & commissions:

Competitive salary. Opportunity to work in a collaborative and supportive environment. Professional development and growth opportunities.

Working hours:

To apply, please forward CV and covering letter explaining how your aspirations, skills and experience match the role requirements to: careers@procera.co.za

Job Application

To apply, please upload your CV and covering letter explaining how your aspirations, skills and experience match the role requirements.

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